Frequently asked questions
Quick answers to common questions
Do you sell to the public, or only to contractors?
We sell to both contractors and the public. Whether you're a professional roofer, builder, or homeowner tackling a project, we have the materials and expertise to help.
What types of delivery do you offer?
We offer multiple delivery options to suit your needs, including:
i. Ground Drop: Materials are delivered and placed at a convenient ground-level location.
ii. Customer-Assisted Rooftop: Our team delivers materials to the rooftop with the assistance of your crew.
iii. Preloaded Rooftop: Materials are placed on the rooftop in advance, ready for installation.
i. Ground Drop: Materials are delivered and placed at a convenient ground-level location.
ii. Customer-Assisted Rooftop: Our team delivers materials to the rooftop with the assistance of your crew.
iii. Preloaded Rooftop: Materials are placed on the rooftop in advance, ready for installation.
Do you have a showroom where I can view products?
Yes! All our locations have showrooms where you can see our products in person and speak with our knowledgeable team for recommendations.
What products do you supply?
We offer a comprehensive selection of high-quality roofing and building materials, including shingles, metal roofing, underlayment, ventilation, fasteners, sealants, and accessories. In addition, we supply premium wall cladding, waterproofing solutions, and durable composite fencing and decking to meet all your exterior building needs.
Do you offer delivery, and what areas do you cover?
Yes, we provide delivery services across Ontario. Our delivery fees depend on the size of the order and location—contact us for details.
Can I pick up my order from your location?
Absolutely! You can order in advance and pick it up during business hours at the same location where you placed your order.
How do I place an order?
You can order by calling our sales team, emailing us, or visiting one our locations in person.
What payment methods do you accept?
We accept major credit cards, debit, EFT (Electronic Funds Transfer), and business accounts with pre-approved credit terms.
Do you carry warranty-backed products?
Yes, we supply products with manufacturer warranties. Warranty details vary by brand, so let us know if you need specific coverage information.
Do you offer product samples?
Yes, we have samples available for many of our products, including roofing, cladding, and decking materials. Contact us to check availability or visit one of our showrooms to explore options.